Customisable consumer journeys provide secure, convenient digital doorways into your world
Empower your customers and network to interact intelligently and conveniently with your sales and operations teams.
Control interactions with clear and concise data capture, logic and requirements.
Delight customers with easy interactions and fast outcomes.
Make available convenient DIY digital workflows to allow your customers – new and existing – to do business with you.
Specific consumer journeys include:
Approval in Principle
Simpology's journey builder allows you to build any journey to support consumer interactions throughout origination workflows.
Easily brandable and configurable, the Simpology ecosystem will allow you to better equip your teams and service your customers.
Configure decisioning logic to deliver immediate outcomes to consumers.
Build workflows to trigger next steps, allocate submissions and nurture the opportunity.
Why try to fit round opportunities into square holes? Build journeys that are appropriate for the opportunity or requirement at hand.
Refinance journeys, compliance journeys, fact find journeys, variations journeys, compare and select journeys, serviceability and pre-approval journeys, journeys for different credit products, and more. The Simpology journey builder has endless applications.
Consumer DIY journeys can be configured to provide immediate approvals as part of the journey.
However, the Simpology ecosystem has been built to allow DIY submissions to be 'inherited' by first-party (or even broker) networks - so opportunities that cannot completely DIY are not lost and can be nurtured through to fulfilment by your network assets.